Welcome to episode 22 of Let’s Talk Facilities. In this episode, Aaron Kelly and Sammy Gilham sit down with Paul Sor, Head of Property and Asset Management at RSL LifeCare, for a conversation on empathy, ethics, and people-first leadership in facility management.

Paul shares how his journey from accounting to FM shaped his unique approach to creating functional, dignified, and sustainable spaces. From managing donor-funded assets to building fair supplier relationships, he reveals how every decision can honor both people and purpose.

Tune in for a reminder that great facility management isn’t just about maintaining buildings—it’s about caring for the people who use them.